About
The Charcoal Stelz Upholstered Fabric Bed Frame presented by 360Homeware is elegant as they come. Spice up any bedroom with beautifully crafted bed frame that won’t leave you out of pocket. Featuring an amazing headboard packed with dense foam, steel reinforcement and wooden slats, this bed frame provides the necessary support needed for a good nights sleep. The Stelz Bed Frame is easy to put together coming within flat boxes with instructions.
Our Slat arched base is designed to specifically flex in order to evenly distribute the weight placed on the frame. It also minimises any movement felt when two people are sleeping on the bed so they wont there wont be any disturbances.
The bed frame is reinforced with a steel frame to ensure it is built to last the test of time. The middle support beam serves as just that extra level of support in case there is more weight on the bed.
Features:
Stylish tufted fabric designer bed head
Charcoal Colour
Upholstered Breathable Fabric
Sturdy metal middle support beam(s) and side railings
Italian Inspired Style
Wooden Legs
Specifications:
When Assembled:
Dimension: Queen Size – 220cm x 165cm
Bed Head Height: 100cm approx.
Fits: Australian standard size mattress
Package Content:
1 x Stelz Fabric Frame – Charcoal Queen
WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE?
ShopyCart is offering warranty of 1 year on all products, unless stated otherwise.
It is your duty to notify ShopyCart within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.
For calming and processing your warranty you are requested to mail us on support@shopycart.com.au. In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened.
Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. You are requested not to initiate return without
proper approval.
In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product.
WHAT OF PART OF PRODUCT IS MISSING OR BROKEN?
We at Shopy Cart PTY LTD. ensure checking of product(s) before delivering but in some cases if product delivered to you misses any part or any part is broken we have provisions to help you out.
Shopy Cart provides replacement(s) of missing and broken parts. For the same please circle the part(s) which needs replacement and along with that send us a photo with your order number to support@Shopycart.com.au.
In case if suitable part is not available we will manage full replacement or a suitable compensation of the same to you.
WHAT IF THERE IS SOME MINOR DAMAGE?
Customer satisfaction is always our top priority at Shopy Cart. Please provide us information about the same on support@shopycart.com.au along with the pictures of minor defects found in product(s). Our warranty team will get back to you soon and will provide you refund or suitable compensation.
WHAT IF I HAVE CHANGED MY MIND AND I NO LONGER WANT THE PRODUCT I ORDERED?
Well we understand that happening of such incidents are normal but unfortunately we don’t have any such arrangement for refunding in case of change of mind cases. Still in some cases if you change your mind please contact us on support@shopycart.com.au stating your order number. You are requested to choose carefully as return in case of change of mind is not entertained by us.
White goods are shipped directly from the manufacturer whose policies are stricter than ours. Hence they don’t entertain any return in change of mind cases.
Our all products cannot be returned in change of mind cases due to hygiene reasons hence you are advised to choose carefully.
STILL CONFUSED? WRITE US HERE
Our team at support@shopycart.com.au is always available to answer all your queries. Please write us for further queries.
Undeliverable Postcodes
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
All items
| State |
Postcode |
Suburb |
| SA |
5701 |
WOOLUNDUNGA |
| WA |
6740 |
DRYSDALE RIVER |
| WA |
6740 |
MITCHELL PLATEAU |
| WA |
6740 |
OOMBULGURRI |
| WA |
6740 |
KALUMBURU |
| WA |
6740 |
PRINCE REGENT RIVER |
| WA |
6740 |
WYNDHAM |
| WA |
6743 |
WARMUN |
| WA |
6743 |
CAMBRIDGE GULF |
| WA |
6743 |
LAKE ARGYLE |
| WA |
6743 |
DURACK |
| WA |
6743 |
GIBB |
| WA |
6743 |
KUNUNURRA |
| TAS |
7151 |
HEARD ISLAND |
| TAS |
7151 |
DAVIS |
| TAS |
7151 |
MAWSON |
| TAS |
7151 |
MACQUARIE ISLAND |
| TAS |
7151 |
MCDONALD ISLANDS |
| TAS |
7151 |
CASEY |
Bulky items
| State |
Postcode |
| NT |
0800-0999 |
| NSW |
2641,2717, 2831, 2898, 2899 |
| QLD |
4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959 |
| QLD |
4806-4899, 4900-4999, 9960-9999 |
| SA |
5701 |
| WA |
6055 |
| TAS |
7151 |
| WA |
6215-6699 |
| WA |
6700-6799 |
or 4 payments of 
