Artificial Wild Tropics Vertical Garden – UV stabilisedMade of a dense mixture of different types of high quality artificial foliage that are carefully designed and crafted to meet high standard expectations of interior designers, architects, landscapers, homemakers and decorators.The Wild Tropics is the perfect mix of unique , exotic and beautiful greeneries that can only be found in the wild.These beautiful and exotic panels are perfect for indoors or out, and super easy to install. Interlocking panels fit any size area. Alternatively, they can be cut along the grid and the back to make them as small as you desire. Due to the lush nature of the vertical garden they are more fragile than some of the other screens, and you may need to cable tie on the stems (grasses, and branches) in high wind areas.The best part? No maintenance is required and it’s super easy to install! Each panel comes as a 1 meter by 1 meter panel (as pictured). They can be joined together using the hole and lug system around the outside of each panel to make any size you want. Alternatively, they can be cut along the grid on the back to make them as small as you desire.It is worth noting that due to the lush nature of this vertical garden, you may need to cable tie on the stems (grasses, and branches) in high wind areas to protect it from its fragility.
WHAT TO DO IF MY PRODUCT IS FAULTY OR HAVE ANY ISSUE?
ShopyCart is offering warranty of 1 year on all products, unless stated otherwise.
It is your duty to notify ShopyCart within 10 working days of receiving any damaged product which is a very rare and unfortunate case from our side.
For calming and processing your warranty you are requested to mail us on support@shopycart.com.au. In your email please mention your order number along with the fault(s) and also some pictures, video clips and a short description of what has actually happened.
Your claim will be entertained and accessed by our warranty team and you will be contacted about next steps of the same. You are requested not to initiate return without
proper approval.
In case of mishandling, mistake in installing and misuse of product(s) any refund or warranty claim will not be entertained. It is the responsibility of customer to follow guidelines provided by the seller for handling and installation of product.
WHAT OF PART OF PRODUCT IS MISSING OR BROKEN?
We at Shopy Cart PTY LTD. ensure checking of product(s) before delivering but in some cases if product delivered to you misses any part or any part is broken we have provisions to help you out.
Shopy Cart provides replacement(s) of missing and broken parts. For the same please circle the part(s) which needs replacement and along with that send us a photo with your order number to support@Shopycart.com.au.
In case if suitable part is not available we will manage full replacement or a suitable compensation of the same to you.
WHAT IF THERE IS SOME MINOR DAMAGE?
Customer satisfaction is always our top priority at Shopy Cart. Please provide us information about the same on support@shopycart.com.au along with the pictures of minor defects found in product(s). Our warranty team will get back to you soon and will provide you refund or suitable compensation.
WHAT IF I HAVE CHANGED MY MIND AND I NO LONGER WANT THE PRODUCT I ORDERED?
Well we understand that happening of such incidents are normal but unfortunately we don’t have any such arrangement for refunding in case of change of mind cases. Still in some cases if you change your mind please contact us on support@shopycart.com.au stating your order number. You are requested to choose carefully as return in case of change of mind is not entertained by us.
White goods are shipped directly from the manufacturer whose policies are stricter than ours. Hence they don’t entertain any return in change of mind cases.
Our all products cannot be returned in change of mind cases due to hygiene reasons hence you are advised to choose carefully.
STILL CONFUSED? WRITE US HERE
Our team at support@shopycart.com.au is always available to answer all your queries. Please write us for further queries.
Undeliverable Postcodes
Due to the limited access of our carriers, there are certain postcodes that we are unable to deliver to. Please refer to the list below for more details.
We try our best to include all the undeliverable postcodes on the list, however, there are still a few postcodes that are undeliverable for some SKUs. Orders with no shipment service will be cancelled and refunded automatically.
Please kindly contact our customer service for more information if you need the item to be delivered to the remote areas to ensure your order could be processed successfully.
All items
| State |
Postcode |
Suburb |
| SA |
5701 |
WOOLUNDUNGA |
| WA |
6740 |
DRYSDALE RIVER |
| WA |
6740 |
MITCHELL PLATEAU |
| WA |
6740 |
OOMBULGURRI |
| WA |
6740 |
KALUMBURU |
| WA |
6740 |
PRINCE REGENT RIVER |
| WA |
6740 |
WYNDHAM |
| WA |
6743 |
WARMUN |
| WA |
6743 |
CAMBRIDGE GULF |
| WA |
6743 |
LAKE ARGYLE |
| WA |
6743 |
DURACK |
| WA |
6743 |
GIBB |
| WA |
6743 |
KUNUNURRA |
| TAS |
7151 |
HEARD ISLAND |
| TAS |
7151 |
DAVIS |
| TAS |
7151 |
MAWSON |
| TAS |
7151 |
MACQUARIE ISLAND |
| TAS |
7151 |
MCDONALD ISLANDS |
| TAS |
7151 |
CASEY |
Bulky items
| State |
Postcode |
| NT |
0800-0999 |
| NSW |
2641,2717, 2831, 2898, 2899 |
| QLD |
4184, 4421,4450-4499, 4680, 4700-4805, 9920-9959 |
| QLD |
4806-4899, 4900-4999, 9960-9999 |
| SA |
5701 |
| WA |
6055 |
| TAS |
7151 |
| WA |
6215-6699 |
| WA |
6700-6799 |
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